Privacy Policy
Legal Notice
Last updated: 11/19/2025
This Legal Notice establishes the terms in which "Hotel Boutique Casa Vivaldi", located in Mérida, Yucatán, Mexico, uses and protects the personal information that users provide when visiting and using the website www.hotelcasavivaldi.com.
The hotel complies with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties (Mexico) and is committed to guaranteeing the confidentiality, security and responsible use of the data it collects.
Personal data that is collected
The site may request information such as full name, phone number, email address, country of origin, and details related to the reservation or accommodation. This information will be used solely for:
-
Confirm or manage reservations
-
Respond to queries or requests
-
Provide customer service
-
Send information related to the stay or promotions (only with explicit consent).
Information protection
Hotel Boutique Casa Vivaldi takes technical and administrative measures to prevent unauthorized access to personal data. Information will not be sold, transferred, or shared with third parties, except when legally required or at the express request of the data subject.
International Transfers
If the reservation originates from abroad, the user's information may be processed internally to provide the corresponding lodging service, maintaining the same protection provided by Mexican law.
Exercising ARCO rights
Users may access, rectify, cancel or oppose the use of their personal data (ARCO Rights), by sending a request to the following email address:
Use of cookies and browsing data
This website may use cookies to enhance user experience. Cookies do not identify individuals; they only store browsing preferences. Users can disable cookies in their browser settings if they wish.
Notice modifications
Hotel Boutique Casa Vivaldi reserves the right to modify this Legal Notice to comply with legal updates or to address service needs. Such changes will be published on this same page.
Use of Google Analytics and analytics tools
The website www.hotelcasavivaldi.com uses Google Analytics, an analytics service provided by Google, Inc., based in the United States. Google Analytics uses cookies to collect statistical information related to user browsing, such as:
-
Pages visited
-
Length of stay
-
Approximate location
-
Device used
This data does not allow for the direct identification of a user, and is used exclusively to analyze website performance, improve its functionality, optimize content, and understand the behavior of national and international visitors.
Google will process this information in accordance with its own policies, accessible at:
🔗 https://policies.google.com/privacy
Users can disable the use of cookies in their browser settings. By browsing this site, users consent to the processing of statistical data under the terms described.
